At StickerDoll, your satisfaction is our top priority. We stand behind the quality of our products and want you to be 100% happy with your purchase. If things don’t go as planned, here is our straightforward return policy.
- 30-Day Return Window
You have 30 days from the date of delivery to request a return. To be eligible, items must be in their original packaging and in the same condition as received. - Defective, Damaged, or Wrong Items (Free Returns)
We take full responsibility for our products! If your order arrives:
Damaged or Broken
Defective
Wrong Item Shipped
Please contact us at service@stickerdoll.com with a photo of the issue. We will provide a Prepaid Return Shipping Label and offer a full refund or a free replacement immediately. Zero cost to you!
- Change of Mind Returns (Customer Choice)
If you simply changed your mind or decided you don’t like the style:
You are welcome to return the item within 30 days.
In this case, the customer is responsible for the return shipping costs.
Once we receive and inspect the item, we will process your refund (excluding original shipping if applicable).
- How to Start a Return
Email us at service@stickerdoll.com with your Order Number.
Our team will provide the return instructions within 24 hours.
Ship the item back to our facility:
Attn: Returns Department
3858 Bestech, Suite B, Ypsilanti, MI 48197, United States
- Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 3–5 business days. - Contact Us
For any questions regarding returns, please reach out to our dedicated support team:
Email: service@stickerdoll.com
Phone: +1 (734) 741-7531
Address: 3858 Bestech, Suite B, Ypsilanti, MI 48197, United States